Privacy Policy

Our Commitment to Your Privacy

At UpFront Encinitas Fencing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation through our website forms
• Contact us by phone, email, or through our website
• Schedule a fence installation or repair service
• Communicate with us about your project

This information may include your name, address, email address, phone number, property details, and project specifications.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Your IP address and browser type
• Pages you visit on our website
• Time and date of your visit
• Referring website addresses

We collect this information using cookies and similar tracking technologies to improve our website and better understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and estimates for fence services
• Schedule and complete your fence installation or repair project
• Communicate with you about your project and answer your questions
• Send you service updates, appointment reminders, and project information
• Improve our website and services
• Process payments and maintain records
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling systems
• With suppliers and subcontractors necessary to complete your project
• When required by law or to protect our rights and safety
• With your consent or at your direction

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. We may also use web beacons and similar technologies to understand how you interact with our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes using secure servers, encryption where appropriate, and limiting access to your information to authorized personnel only. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Opt out of receiving marketing communications from us
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records and customer information are typically retained for several years for warranty purposes and business records.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: